Frequently Asked Question (FAQ)

GOMANA iPad POS is an application for iOS, that you can manage your food library, employee management, real-time data reports, table layouts, membership, data synchronization and more features are coming up!

First, install GOMANA POS app. If you already signed up a GOMANA POS account, then log in to GOMANA BackOffice and start to load your restaurant products menu. If you do not have account yet, you can begin a 30 days free trial with us. You may sign up through here : https://www.gomanapos.com/backoffice/signup

Hardware devices. We have iPad Stand, Printer Receipt and Cash drawer that tailor to your needs. Visit here for more information.

Gomana Pos : iPad, iOS 11 and above, Apple ID registered under Malaysia 

Gomana Backoffice : Computer & Tablet, access via Chrome, Safari, IE Edge

Don’t worry, just message us or give us a call, we will guide you through a free online demo session.

It is the food ordering system that seamlessly integrates with existing restaurant operations. Customers can place their orders directly through their smartphones after they scanned the QR code generated by restaurant owners.

  1. Scan Qr Code
  2. Place Order
  3. Pay at counter

Learn more: https://www.mygomana.com/order-go-simple/

  1. You can always contact us at +603 80667630 or our sales representative at +6012 9289320.
  2. If you can’t reach us, you may leave us a message on our Facebook Page.
  3. You can also send us an email to inquiry@mygomana.com

We provide Live Chat Support for free but not the hardware and onsite service. 

Yes, we provide the service with charges. Currently we cover most of the area in Malaysia. 

  1. Sign in Back Office.
  2. Go to company settings > account.
  3. Set your currency at currency settings.

(*Please note that the currency setting is unchangeable once any transaction is done.)

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